I liked Vodafone I really did, but this morning I rang up to update the credit card details for my prepaid account and - I got one of those flipping irritating automated voice prompt things!
(A few years back I got a real live person!)
I hate, despise, and loathe those automated voice (non)recognition applications! They never understand me - and they have all the syntactical knowledge of a retarded insect.
So I go to send an email to Vodafone along the line of:
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The last time I had to update my credit card details I rang 1555 and got a nice friendly person, and it was sorted out quickly and efficiently.
Today I rang 1555 and got one of those irritating automated voice
(non)-recognition services!
Not good enough guys!
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And find that the "Submit Email" function is wonky as well!
Hence the public posting!
Sorry Vodafone - this is the sort of thing that makes your competitors took more attractive!
Michael.
Tuesday, 27 October 2009
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